Covid Information


10th January 2022


Opening Times

Due to the rise in covid cases we have taken the decision to close our shop in Fraser Street until further notice to protect our staff and customers and keep the business operational. As per the government’s advice some staff members will be working from home during this time to minimise any disruption.

The phones may be unattended between 12pm and 1pm, sorry for any inconvenience this causes. We have limited the number of active phone lines so you may get an engaged signal, this is to avoid the phones ringing out and you not getting an answer.

For bill payments, these can be paid by bank transfer which you will find at the bottom of your invoice. You can also pay by card over the phone.


Work Scope

We are now carrying out all day-to-day maintenance, including boiler servicing and installations of bathrooms and heating systems.


Estimates

We are now carrying out estimates for all types of work, but due to a high demand and an extremely long backlog of estimates which have built up over the last year due to lockdown, it will take sometime to work through and will take a while to get to you.


General Information

It is vital that we all take steps to minimise the spread of the COVID-19 virus.

We cannot carry out any work in your home if any of the occupants are self-isolating, displaying any symptoms of coronavirus, and/or have received a positive diagnosis.

Where an occupant of a household is classed as vulnerable, they can ventilate the area to be worked in, and the work can be carried out while they are in another room. We would keep contact to any surfaces to a minimum.

Our engineers will undertake all necessary health and safety precautions while in your home.

It is important that we follow guidelines to ensure your safety as well as ours. If you have any other questions before work starts, please contact us on the number below.

Contact Us