Our website address is: http://www.dmatheson.co.uk.
If you have requested an estimate or sent any other enquirers via our website we will enter your details into our system if required for administrative purposes only. Any enquiry information that will not be ongoing or is no longer required is destroyed . If you do not proceed with any works you can request to have your data removed from our system. We do not store any submitted form data online and it is deleted from our local systems once processed.
We do not harvest or store any cookie information from people who visit our website. The source code may include some default cookies, and some plugins may also offer ways to manage cookies and keep them compliant with the European Union’s new General Data Protection Regulation, or GDPR.
All card payments are made over the phone or in person and not on our website. All details provided over the phone are not stored or written down for security reasons and only taken by two members of staff. Our card machine is secured and we run quarterly security scans for which we are PCI compliant.
If you have requested any work to be carried out or for us to provide estimates which involve other trades, basic information will need to be passed on (ie: name, address and contact phone number) for contact reasons and providing services.
If you have an account with us, you can request to receive information of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you have requested an estimate, we will enter your details into our system for administrative purposes. If you do not proceed with any work you can request to have your data removed from our system. We will not share any details with anyone other than our carefully selected sub contractors and only if it is necessary to provide a service.
Contact information is stored offline and on Bitlocker encrypted computers with restricted access.
No data is stored on our website or on any cloud based storage that is identifiable to any persons. All our data is stored on Bitlocker encrypted local computers with restricted access.
2 Fraser Street
Phone: 01463 716477
Monday - Thursday: 8:00am - 5:00pm
Friday: 8:00am – 4:00pm
Saturday & Sunday: Closed